What must I bring with me to tour an apartment?
Please bring a Valid Photo ID.
What are your application and administration charges?
App Fee: $75 Administration Fee: $150
What are the income and credit qualifications?
2.5 times the monthly rent, require proof of income and 3rd party credit screen.
What is acceptable proof of income to sign a lease?
Two most recent pay stubs or three most recent months of bank statements.
What happens if I qualify for an apartment, but my roommate does not?
The roommate will not be approved to lease/live onsite.
Do I have to pay a security deposit?
5 West is a deposit free community.
If I get a job transfer, can I break the lease?
You must provide a 60-day written notice and pay a termination fee.
Do you accept short term leases?
We do not offer leases under 7 months, this is subject to change.
Can I change to a month-to-month lease plan after my first year?
Lease will automatically default into a MTM lease after completion, unless you renew or give a 60-day written notice. A month to month fee will apply.
Am I required to have renters insurance?
Yes, $100,000 personal liability and the policy must have your unit and list all adults on the lease.
Do you offer furnished apartments?
No, we do not.
Do you offer corporate apartments?
Yes, through 3rd party services.
If something needs to be repaired in my apartment, how do I report it?
Please contact the office, via phone, email, or resident portal.
When is my rent payment due?
First of the month, this includes holidays.
Will you accept electronic payments from my bank?
Yes, you are responsible for payments getting into the office on time.
Is there a place where I can pay my rent after office hours?
Online resident portal.
There is a person who might be staying with me for a while, is that permitted by the lease?
No more than 14 consecutive days, please speak with the office for extended stays.
Do you have reserved parking?
Yes, there is a monthly cost associated with a reserved parking space. Please contact the office for details
I have a motorcycle, where can I park it?
In any parking space designated for vehicles.
Can I install my satellite dish at my apartment?
Satellite dishes are not allowed at 5 West.
Do you have cable services?
Yes, we have Spectrum and Frontier.
Does the property have a fitness center?
Yes, we do.
Does the property have a swimming pool?
Yes, we do.
Does the property offer on-site recycling?
Yes, we do. Recycling containers are located by the compactor.
Are gas grills permitted at your property?
No, the property has gas grills onsite for residents to use.
Is there any additional storage space available at your property?
Yes, we have additional storage space onsite.
Are residents permitted to paint their apartment?
Yes, but must paint or be charged to return color back to original color upon move out.
Will you accept my delivery packages for me?
5 West has partnered with Fetch who will deliver your packages directly to your door during the time window you choose.
Do you have a list of Preferred Employers?
We have a Corporate Advantage Program. Yes, we waive the admin fee.
Where do I register to Vote?
You can register to vote online @
How is your property different from the competition?
We differ from our competition with the following items: 9' Ceilings, Elevator Buildings and 24-Hour Cyber Lounge.